Maica's end-to-end care management solution, based on the Salesforce platform focuses on ease of managing care recipient profiles, onboarding and care planning, package budgeting, through to service delivery, scheduling and claiming.
At the core of any intelligently designed care management solution is your client's profile. Presenting all key information in an intuitive display to assist you with providing the best possible care outcomes and delivery of services to your clients.
Client profile, including personal, contact and medical information and service history
NDIS, HCP, CHSP relevant information
Client Connections allowing capture of client's medical practitioners and pharmacists, legal guardians, family, care givers and emergency contacts
Easily extendable intake forms/questionnaires to allow you to capture the information most important to your approach to care management
1st Jan - 31st Jan 2023
Claim and Invoice Management
Let Maica ease the administrative burden of managing the raising of fee and co-payment invoices, claim summaries and extracts and client statements and care summaries.
Leveraging Salesforce Service Cloud features such as products and price books, configure your deliverable services, pricing and define claimable and billable services and products.
Automated fee invoicing
Automated claim invoicing for delivered services, appointments and procurement
Monthly Client Statement generation
Claim extract reports and exports
Home Care Plan
Financial Budget Overview
NDIS, HCP, CHSP and Fees
Maica understands the differences in care plan and package management across the various government funded programs. Our Service Agreement types support NIDS, HCP (Home Care Packages), CHSP (Commonwealth Home Support Program) and Fee for Service.
Guided setup of service agreements
Care Plan budgeting and management
Configure funding and billable/claimable Agreement Items
Relate care plan targets and goals to service delivery
Client Management Platform
Built on Salesforce, the market leading CRM.
The Salesforce Platform
Salesforce is the market-leading client management platform available today with a substantial feature set straight out of the box.
The Salesforce Ecosystem
Salesforce provides a variety of additions, including marketing, portals, and business intelligence solutions.