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Basics
Service agreements in Maica outline the terms and conditions of services provided, including budgeting and funding details, ensuring clear expectations and compliance between participants and service providers.

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Service Delivery

Shift Checklists

Maica supports the ability to configure checklists (or tasklists) for any given shift to ensure resources complete a set of required tasks.

Demonstrations

Maica Budgeting

Maica enables powerful and compliant budget management across a number of funding structrures, including NDIS and Aged Care.

Demonstrations

Salesforce Configuration

Maica has been built on top of the Salesforce platform and this video provides an introduction to the configuration options within Salesforce.