Service agreements in Maica outline the terms and conditions of services provided, including budgeting and funding details, ensuring clear expectations and compliance between participants and service providers.
Maica provides the ability to configure Appointment Services which are used to automatically identify the right billable support item as well as any skills needed to deliver it.
Maica offers powerful reporting of all your data by using Salesforce's repoting development platform that can be configured to your needs with ease.
