AGED CARE SOFTWARE
Intelligent Aged Care management for providers.
With Maica, a robust and intelligent Aged Care software, you can optimise budget management, streamline rostering and shifts, and simplify billing and claiming processes, allowing you to focus on delivering exceptional care.
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Maica offers you an intelligent digital healthcare solution with the scale of the Salesforce platform.
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budgeting

Budget with Confidence.

  • Manage supplements, care fees, and pooled funding structures from one place—ensuring every dollar is compliant, accounted for, and easy to report on.
  • Monitor real-time budget availability across individual client plans and organisational funding, including visibility over past and future claim periods.
  • Use built-in insights to track spend, spot anomalies, and forecast with confidence—keeping your services financially aligned and future-ready.
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rostering & shifts
Streamline Your Workforce.
  • Maica’s intelligent rostering tool simplifies scheduling with an interactive planner that’s built for real-time visibility, flexibility, and ease of use.
  • Manage shifts across services with drag-and-drop controls, clear availability, and built-in rostering alerts—ensuring efficient and compliant coverage.
  • Match participants with the right staff using preference management—filter by attributes, skills, availability, and more to deliver personalised care.
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claiming & billing
Simplify Your Finances.
  • Maica generates claim files and securely receives response files from Services Australia, ensuring your data stays accurate, timely, and compliant.
  • Automatically reconcile claims, invoice files, budgets, and more—keeping your records aligned without the manual effort.
  • Submit claims with confidence—Maica handles the process for you, so reimbursements for services provided are fast, accurate, and stress-free.
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Anytime Note Capture

Never Miss a Moment.

  • Record notes before, during, or after appointments—on mobile or desktop—so nothing important slips through the cracks.
  • Link notes directly to the participant's record for complete, real-time context across your team.
  • Notes sync across devices so your team can stay connected in the office or out in the field.
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Maica does not exist without our valued clients.
For over 30 years, Leisure Networks have been helping people to enjoy what’s important to them and their families. Our partnership with Leisure Networks is long-standing and we are extremely proud to contribute to the ambitions and impacts Leisure Networks are realising.
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Ready to elevate your care? Start for free.
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Maica is built on Salesforce, the market leading CRM.
Offering all the benefits of Salesforce's security, reliability, and scalability, Maica seamless data management, comprehensive reporting, and powerful automation. With access to Salesforce's extensive ecosystem, Maica users can optimise their operations and deliver superior care using industry-leading technology.
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The answers you are looking for.

What funding structures does Maica support?

Maica supports a range of funding structures, including NDIS agency-managed, NDIS plan-managed, self-funded, home care packages, CHSP, and block funding. Our service agreement structure will allow you to capture any funding structure working alongside our service delivery solution.

Is Maica PACE compliant?

Maica is fully PACE compliant and will work natively with participants on PACE plans. All invoicing, billing, and claiming processes are compliant with PACE as well as our native PRODA API integration, so you can rest easy knowing that all your NDIS participants are looked after using Maica.

Do you offer Scheduling & Rostering?

The Maica product has been designed and developed, in large part by the sector community itself, to empower the entire participant lifecycle across multiple funding sources and billing processes. This also includes the ability to schedule shifts and appointments as well as roster your care team as well as generate and record timesheets.

Can I configure my own business rules?

There are a number of way this can be done. The Salesforce platform, on which Maica is built, offers a range of rules configuration options, including flows and validation rules. Maica natively respects Salesforce validation rules and will prompt the user with any violations to these rules which are completely configurable by you.

Why has Maica been developed on Salesforce?

When building business-critical software, it is important to consider the underlying plumbing, such as compliance, security, data safety, sharing rules, auditing, workflow configuration abilities, and reporting. Whilst these are not directly functional requirements, they are non-negotiable to us. We have elected to use the Salesforce Platform Starter solution to provide these functions as a leading development platform.

Can I configure my own workflows in Maica?

The short answer is yes you can. Maica is built on the Salesforce platform and therefore you will be able to develop your own Salesforce Flows, including the ability to interact with Maica data objects and workflows. The depth of the capability of these flows will be directly dependent on the Salesforce edition you are signed up to.