Maica provides the ability to allocate resource(s) to either shifts or appointments using a number of selection criteria to ensure the right person is found.
Maica uses Salesforce Flows extensively to provide configurable business processes that can easily be amended to meet specific organisational needs.
Create highly targeted Alerts using Dynamic Alerts. With advanced filters, merge fields, and custom criteria, you can display context-specific messages—ensuring the right information surfaces at the right time.