STRIPE INTEGRATION
In Sync with Stripe.
Maica’s Stripe integration makes payments feel effortless. From secure pay-now links to real-time invoice syncing, everything flows—automating updates, reducing manual effort, and keeping your invoicing and payment records perfectly aligned.
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Maica offers you an intelligent digital healthcare solution with the scale of the Salesforce platform.
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FLEXIBLE PAYMENTS

Pay your Way.

  • Add a secure Stripe payment link to any invoice, giving participants, families, and plan managers the ability to pay online instantly.
  • Choose between manual or automated payment processing—Maica syncs with Stripe in real time to handle both.
  • Reduce admin by setting once and letting Stripe handle the rest—perfect for ongoing services or high-volume invoicing.
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STRIPE TO XERO
Keep It in Sync.
  • Stripe payments instantly sync across Maica and Xero, marking invoices as paid and updating records without any manual effort.
  • Invoices are updated as paid across both systems, so your finance records stay clean, current, and connected.
  • Every payment is linked to the correct contact and invoice in Xero, keeping your data audit-ready and easy to track.
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SECURE PAYMENTS
Trust Built In.
  • Powered by Stripe’s world-class infrastructure and security, every payment is secure & authenticated as well as being directly linked to the right participant and service.
  • Participants, families, and plan managers can pay with confidence, knowing their details are safe.
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TRANSPARENT PAYMENTS

Clear as Day.

  • See exactly when and how each payment was made, with traceable links to Stripe transaction IDs and payment records.
  • Automatically capture key Stripe fields (like payment source, status, and timestamp) on the Maica invoice for full visibility.
  • Use this data to support audit trails, improve reporting, and ensure compliance with billing requirements.
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The Maica Care Pledge.
At Maica, we’re committed to supporting Australian nonprofits in the healthcare sector. To empower organisations dedicated to improving lives, our Maica Care Pledge offers the first 10 users free of charge for nonprofits registered on the Australian Charities and Not-for-profits Commission (ACNC). By reducing operational costs, we aim to help nonprofits focus their resources on delivering quality care and services.
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Maica does not exist without our valued clients.
For over 30 years, Leisure Networks have been helping people to enjoy what’s important to them and their families. Our partnership with Leisure Networks is long-standing and we are extremely proud to contribute to the ambitions and impacts Leisure Networks are realising.
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The answers you are looking for.

What funding structures does Maica support?

Maica supports a range of funding structures, including NDIS agency-managed, NDIS plan-managed, self-funded, home care packages, CHSP, and block funding. Our service agreement structure will allow you to capture any funding structure working alongside our service delivery solution.

Is Maica PACE compliant?

Maica is fully PACE compliant and will work natively with participants on PACE plans. All invoicing, billing, and claiming processes are compliant with PACE as well as our native PRODA API integration, so you can rest easy knowing that all your NDIS participants are looked after using Maica.

Do you offer Scheduling & Rostering?

The Maica product has been designed and developed, in large part by the sector community itself, to empower the entire participant lifecycle across multiple funding sources and billing processes. This also includes the ability to schedule shifts and appointments as well as roster your care team as well as generate and record timesheets.

Can I configure my own business rules?

There are a number of way this can be done. The Salesforce platform, on which Maica is built, offers a range of rules configuration options, including flows and validation rules. Maica natively respects Salesforce validation rules and will prompt the user with any violations to these rules which are completely configurable by you.

Why has Maica been developed on Salesforce?

When building business-critical software, it is important to consider the underlying plumbing, such as compliance, security, data safety, sharing rules, auditing, workflow configuration abilities, and reporting. Whilst these are not directly functional requirements, they are non-negotiable to us. We have elected to use the Salesforce Platform Starter solution to provide these functions as a leading development platform.

Can I configure my own workflows in Maica?

The short answer is yes you can. Maica is built on the Salesforce platform and therefore you will be able to develop your own Salesforce Flows, including the ability to interact with Maica data objects and workflows. The depth of the capability of these flows will be directly dependent on the Salesforce edition you are signed up to.