KEYPAY INTEGRATION
KeyPay, the Maica Way.
Maica’s integration with KeyPay takes the legwork out of payroll. From timesheets and allowances to complex award rules, everything flows automatically—ensuring accurate, compliant pay runs, fewer errors, and more time for what matters.
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Maica offers you an intelligent digital healthcare solution with the scale of the Salesforce platform.
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TIMESHEET SYNC

Straight to KeyPay

  • Completed Shifts & Appointments in Maica—flow directly to KeyPay with no manual entry.
  • Power accurate Award Interpretation and Payroll with real-time timesheet syncing.
  • Minimise admin effort and reduce errors across every pay run.
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RESOURCE SYNC
Records That Match.
  • Automatically sync Resource details between Maica and KeyPay—no manual updates needed.
  • Keep Resource records accurate and aligned across platforms.
  • Eliminate duplicate data entry and reduce the risk of mismatched information.
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Award Interpretation
Complex Made Simple.
  • Capture SCHADS award requirements, including travel, sleepovers, and weekends—no manual calculations needed.
  • Let Maica and KeyPay work together to interpret complex rules accurately and ensure the right pay, every time.
  • Confidently manage pay runs across multiple employment types and conditions, all from within your regular workflows.
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The Maica Care Pledge.
At Maica, we’re committed to supporting Australian nonprofits in the healthcare sector. To empower organisations dedicated to improving lives, our Maica Care Pledge offers the first 10 users free of charge for nonprofits registered on the Australian Charities and Not-for-profits Commission (ACNC). By reducing operational costs, we aim to help nonprofits focus their resources on delivering quality care and services.
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The answers you are looking for.

What funding structures does Maica support?

Maica supports a range of funding structures, including NDIS agency-managed, NDIS plan-managed, self-funded, home care packages, CHSP, and block funding. Our service agreement structure will allow you to capture any funding structure working alongside our service delivery solution.

Is Maica PACE compliant?

Maica is fully PACE compliant and will work natively with participants on PACE plans. All invoicing, billing, and claiming processes are compliant with PACE as well as our native PRODA API integration, so you can rest easy knowing that all your NDIS participants are looked after using Maica.

Do you offer Scheduling & Rostering?

The Maica product has been designed and developed, in large part by the sector community itself, to empower the entire participant lifecycle across multiple funding sources and billing processes. This also includes the ability to schedule shifts and appointments as well as roster your care team as well as generate and record timesheets.

Can I configure my own business rules?

There are a number of way this can be done. The Salesforce platform, on which Maica is built, offers a range of rules configuration options, including flows and validation rules. Maica natively respects Salesforce validation rules and will prompt the user with any violations to these rules which are completely configurable by you.

Why has Maica been developed on Salesforce?

When building business-critical software, it is important to consider the underlying plumbing, such as compliance, security, data safety, sharing rules, auditing, workflow configuration abilities, and reporting. Whilst these are not directly functional requirements, they are non-negotiable to us. We have elected to use the Salesforce Platform Starter solution to provide these functions as a leading development platform.

Can I configure my own workflows in Maica?

The short answer is yes you can. Maica is built on the Salesforce platform and therefore you will be able to develop your own Salesforce Flows, including the ability to interact with Maica data objects and workflows. The depth of the capability of these flows will be directly dependent on the Salesforce edition you are signed up to.