Maica has been built on top of the Salesforce platform and this video provides an introduction overview of Salesforce as the underlying CRM solution.
Connections in Maica facilitate communication and data sharing between participants, caregivers, and service providers, ensuring a cohesive and integrated care experience.
Service agreements in Maica outline the terms and conditions of services provided, including budgeting and funding details, ensuring clear expectations and compliance between participants and service providers.