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Basics
Maica provides the ability to configure Appointment Services which are used to automatically identify the right billable support item as well as any skills needed to deliver it.

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Demonstrations

Salesforce Configuration

Maica has been built on top of the Salesforce platform and this video provides an introduction to the configuration options within Salesforce.

Mobile

Maica Mobile: Interacting with Appointments

Discover how to Check In and Out of Appointments, complete Checklists, view Appointment Actions and record Participant Notes

Aged Care

Residential Aged Care Recipient Sync

Learn how to sync Residential Aged Care Recipient data from Services Australia directly into Maica, keeping resident records aligned with government systems.