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Participants
Participant profiles in Maica provide comprehensive information about individuals, including their personal data, care needs, and service history, to facilitate tailored support and care management.

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Platform & Setup

Maica Flow Configuration

Maica uses Salesforce Flows extensively to provide configurable business processes that can easily be amended to meet specific organisational needs.

Scheduling & Rostering

Shift Broadcasting

Learn how to send Shift and Appointment offers for any Unfilled record to Resources directly from the Planner

Integrations

Support at Home Care Recipient Sync

Learn how to sync Support at Home Care Recipient data from Services Australia directly into Maica, keeping participant records accurate and up to date.