Maica provides the ability to configure Appointment Services which are used to automatically identify the right billable support item as well as any skills needed to deliver it.
Participant profiles in Maica provide comprehensive information about individuals, including their personal data, care needs, and service history, to facilitate tailored support and care management.
View relevant Alerts directly on your Salesforce Record Pages. This ensures important updates are visible at a glance, helping your team stay informed and respond proactively.